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Guides

Guides

Helpful guides, tips and documentation for Shufen Bot
🛡️ Moderation & Security ✕
📄 FREE 🛡️ Moderation & Security

Support Ticket Guide: How to Set Up a Discord Ticket System

Let members open a private support channel with one button. Categories, priority, canned responses, internal notes, close requests, HTML transcripts and 1–5 star ratings in one system. Free for any server with a staff team.

Oct 03 8min 376
📄 PRO 🛡️ Moderation & Security

Staff Performance Guide: /yetkili and the Weekly Report

Staff Performance measures the punishments your team gives, the support tickets they close, their first response time and the decisions others overturned. With /yetkili you see cards and a leaderboard; every week a report comparing with the previous week arrives in the channel you choose.

Oct 03 5min 720
📄 FREE 🛡️ Moderation & Security

Channel Lock and Night Mode Guide: /lock and /unlock on Discord

When an argument heats up, close a channel or the whole server to messages with /lock; give a duration and it reopens on its own. Night mode locks the channels you choose every night at set hours, and the server can lock itself automatically during a raid. Free.

Oct 03 5min 368
📄 FREE 🛡️ Moderation & Security

Logs Guide: Setting Up a Discord Log Channel and Threads

Logs post deleted and edited messages, member joins and leaves, role and channel changes, moderation actions and events from the bot's other systems to the channel you choose. You can pick a separate channel or thread for each system and filter every record on the dashboard.

Oct 03 6min 387
📄 PRO 🛡️ Moderation & Security

Server Protection Guide: Stop Mass Deletions and Permission Attacks

Server Protection notices when a compromised staff member or bot deletes channels or roles or mass-bans people in a short time, and stops them. It reverts dangerous permissions instantly, kicks bots added without permission, and backs up and restores your server's structure.

Oct 03 8min 424
📄 FREE 🛡️ Moderation & Security

Automod Guide: Profanity, Spam and Link Filters Plus an AI Moderator

Automod catches banned words, spam, links, invites, images, excessive caps, emoji and mention floods, deletes the message and applies the penalty you choose. Anti-Raid kicks in on mass joins. On the Pro plan, the AI Moderator also recognizes insults without swear words, using context.

Oct 03 9min 392
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Guides

Manage your server more efficiently with Shufen Bot guides. Step-by-step walkthroughs for every system are here.